telephone skills

TELEPHONE SKILLS

    Delivery time:5-7 Days
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  • Description
  • Communicate effectively using the telephone - With adequate preparation and careful articulation, you can master a range of telephone tasks ranging from answering the phone to communicating a long list of points. 
  • Tackle challenging situations - Be ready to handle multiple callers and to tactfully deliver unplesant news. 
  • Master essential skills - Learn to modulate your voice appropriately, bulid confidence and improve concentration; and 
  • Conduct teleconferences.

System Requirements

  • Pentium III or higher
  • Windows 98/2000/ME/XP
  • CD Rom drive
  • 16Bit or Higher colour display
  • Soundcard, Speakers/Headphones