customer service

CUSTOMER SERVICE

    Delivery time:5-7 Days
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  • Description

Media Type

CD ROM

Product Descriptions

  • Why customer is king and how ? 
  • Value of money for customers 
  • What his or her needs are. 
  • What customer relation is, and finally 
  • Customer identification, Needs, Service and Satisfaction 
  • Customer Service readiness assessment tool.
  • Customer delight and handling dissatisfied customers.

System Requirements

  • Pentium III or higher
  • Windows 98/2000/ME/XP
  • CD Rom drive
  • 16Bit or Higher colour display
  • Soundcard, Speakers/Headphones